Navigating difficult seas: Professional Communication and Conflict Management

Responsible person: Dr. Neela Enke
Language: English
Workload: 20 h attendance time
40 h self-study time
Credits: 2
Schedule: Dates:
06.03., 13.03., 20.03., and 03.04.2025
Time:
9 a.m. - 1 p.m.
Type of Examination: Chores
Location: online (Zoom)
Number of students: 15
Registration: Please send an email until 16.02.2025 to gfa@uni-goettingen.de

The "Navigating difficult seas: Professional Communication and Conflict Management" workshop is held online using Zoom. A headset is required for participation.

Content: Communication and conflict competence are key elements of professionalism and important factors for personal and professional success. This workshop supports participants in advocating their own positions as well as role- or project-related positions in conflictual situations. Typical areas of conflict in academia are, for example, the structure and dynamic of supervisory relationships, working conditions, the attribution of authorships for joint publications and the definition of research fields vis-à-vis (former) supervisors.
How can a clear position be combined with a respectful attitude in challenging situations? The seminar offers participants an initial insight into professional negotiation and conflict resolution as well as the opportunity to try out specific situations and develop effective strategies in a playful way.
Communication and conflict handling are reflected in a gender and diversity-competent way.

Topics: Modul 1: Basics of communication and conflicts (definition, types of conflict, conflict participants, escalation stages, typical conflicts in the doctoral phase), Basic strategies for dealing with conflicts
Modul 2: Conflict management in 6 steps: Recognition, diagnosis, hypothesis development, goal setting, action strategies, evaluation
Modul 3: Communication in conflict (holding conflict discussions, active listening, addressing critical points)
Modul 4: Self-management in conflict and dealing with emotions (self-regulation and strategies for emotionalized situations)

Methods:

Preparatory and follow-up work
Short inputs by trainer
Self-reflection
Individual and group exercises
Peer feedback
Role plays

Preparation / Follow Up: For each module there are preparatory and followup tasks (e.g. watching an eLearning, self-reflection).

Admission requirements: Students of GGG or GFA, other PhD students if free places are available

Cancellation policy:

Your registration for courses and workshops offered by the GFA is binding. If you want to cancel your registration later than three weeks prior to the workshop start date, you have to provide a physician's note. A late deregistration without a reason for illness is only possible with the consent of the first supervisor. If non of these two conditions is met, you will be barred from registering for GFA courses for the period of one year.
Please be aware that with a late deregistration you block seats for other PhD students, which otherwise could have taken part in the workshop.

Absence policy

To earn credits for a workshop/course, you must not miss more than 10% of total contact hours. In most cases, this will be less than a day. If it is inevitable that you miss more than a whole day, please notify us well in advance (at least one week).